 YouTube says that millenials want to watch TV in the same place they watch all their other content, which makes sense. It wants to build an experience that “works as well on your phone as on your desktop,” as well as all your other devices. The service also includes a feature called Cloud DVR, which allows you to save an unlimited number of shows without worrying about the storage limits of a traditional DVR. That said, you must be connected to the internet to access your recorded shows, so no watching on the subway or in the middle of nowhere. The company also said it was focusing on providing a solid customer service experience, because cable services tend to suck at that. You’ll be able to call, email, or chat with customer service right from the YouTube TV app. To be clear, it’s a completely separate app from the original YouTube one. 
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